Privacy Policy – Adrenaline Casino

Adrenaline Casino, operated via groupeadrenaline.ca, is managed by Carrer N.V., a company registered in the Netherlands at Dr. Hugo de Grootstraat 5, 1052 KG Amsterdam. We collect and process personal data to provide our services in compliance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).

1. Data Collection and Protection

We process your data with integrity, confidentiality, and appropriate security. Protective measures include encryption, restricted access, and regular audits.

2. What Data We Collect

  • Personal and contact details: name, address (city, region, postal code), phone number, email, payment details (credit card or bank account).
  • Technical data: IP address, visited pages, operating system, browser type, session duration, access times, geolocation, search queries, clicks, and referral links.
  • Additional data: survey responses, customer support communications, and analytics data (e.g., Google Analytics).

This information is used strictly to deliver and improve our services and for legitimate marketing purposes. We do not share personal data with third parties except as required by law or with your explicit consent.

3. Sharing with Third Parties

We may share data with affiliated or partner companies to improve services, run marketing campaigns, or develop new features, provided they comply with strict data protection standards. Data may also be disclosed to comply with legal obligations or in connection with business restructuring (such as a merger, acquisition, or sale).

4. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data;
  • Restrict or object to processing;
  • Request data portability.

To exercise these rights, contact our Data Protection Office at
[email protected].

We may request proof of identity. We aim to respond within 30 days, unless additional time is required due to the complexity of your request.

If you believe your rights have been violated, you can file a complaint with your local Data Protection Authority or the European Data Protection Supervisor (EDPS). You may also seek legal remedies, including compensation and an order to stop unlawful processing.

5. Use of Data

We use your data to:

  • Provide customer support;
  • Send marketing and promotional materials (where permitted);
  • Improve our products and services;
  • Personalize website content and user experience.

6. Security and Notifications

We take reasonable measures to ensure your data is secure, accurate, and relevant. If you request corrections or deletion, we will act promptly and inform you of your rights under applicable law.

7. Cookies Policy

When you visit our website, we automatically collect technical information (e.g., IP address, browser, operating system, session duration, and visited pages). This helps improve user experience, diagnose technical issues, and analyze popular content. Information is used internally and is not sold to third parties.

Types of Cookies We Use

  • Functional cookies – remember your preferences (e.g., language), enable navigation and interactive features, and support basic personalization.
  • Analytics cookies – collect aggregated data on user behavior to analyze website performance.
  • Advertising cookies – help measure ad effectiveness and optimize marketing strategies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and in certain cases we may notify you by email or through on-site notices.

Last updated: August 29, 2025